Description
We're looking for a Principal Product Designer to join our Payer group, where you'll be responsible for designing experiences that uphold trust with patients, providers, and payers. As a group lead, you'll partner with the Head of Payer Product and Engineering Director to define the payer strategy and roadmap. You'll translate regulatory requirements and clinical standards into intuitive, human-centered experiences that make complex requirements feel manageable.
In this role, you'll:
- Operate as a group lead in close partnership with Head of payer product and Eng director to define the payer strategy and roadmap.
- Translate regulatory requirements and clinical standards into intuitive, human-centered experiences that make complex requirements feel manageable.
- Design for multiple audiences: providers receiving feedback, and payers evaluating our network.
- Start in planning mode, use tools like Claude.ai and internal AI platform to clarify the problem space, understand data, and initial assumptions.
- Prototype with Claude Code/Cursor and MagicPattern to build and iterate on the flows and Information Architecture.
- Conduct research and directly talk to customers to validate the solution for most of BAU projects with the research team’s support.
- Contribute to the design system and culture, share your AI practice, prompts, and patterns with the design team.
You'll be a great fit if you:
- Have deep experience building complex systems with strong craft - 8+ years as a product designer, with experience designing for operational tools, regulated workflows, or multi-sided platforms.
- You've shipped products that balance competing constraints,user needs, business requirements, regulatory obligations.
- Your visual and interaction design work is polished and precise.
- You know that good craft isn't decorative,it's the grammar that makes complex systems understandable and usable.
- Thrive in complexity and ambiguity - You're comfortable with incomplete requirements and use design to help clarify and define the problem.
- You can scope work appropriately, knowing when to prototype quickly and when to invest in thorough exploration.
- You balance strategic thinking with hands-on execution,you can develop the vision and then roll up your sleeves to execute it.
- You’re AI fluent - You’re actively using AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code.
The expected base pay range for this position is $249,600 - $312,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.