Assistant Manager, Ocean Operations (Chennai)

About the Role

At Flexport, we're shaping the future of global trade with innovative technology and exceptional people. As an Assistant Manager - Ocean Operations, you'll be responsible for coordinating the supply chain operations within the ISC region, driving a first-class customer experience by obsessing over quality and on-time performance.

Responsibilities

• Be accountable for achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP) that ensure seamless coordination of day-to-day logistics operations with internal and external partners
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed

Requirements

• Bachelor's degree
• Minimum 5 years of global forwarding or related work experience
• Growth mindset - always looking for ways to improve yourself and your work
• 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
• Strong critical thinking skills and attention to detail
• Effective communication and interpersonal abilities
• Ability to work effectively in a collaborative team environment
• Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!