Description
Intercom is seeking an experienced, curious and motivated Sr People Systems Analyst to join our growing Enterprise Systems team. As a Sr People Systems Analyst, you will be responsible for managing and maintaining our HRIS platform, ensuring its optimal performance, and leveraging its capabilities to streamline HR processes. This role will involve collaborating with various stakeholders, providing technical support, and implementing system enhancements to meet the organization's evolving HR needs. The Sr People Systems Analyst will play a pivotal role in enhancing HR data accuracy, security, and reporting capabilities.
Key responsibilities include:
- Administer and maintain the HRIS platform (Workday), ensuring data integrity, system reliability, and smooth functionality.
- Manage user access and permissions to ensure data security and privacy compliance.
- Demonstrate understanding with system architectures, process flows, and integrations involving various applications.
- Partner with cross-functional teams to gather requirements, design, test, and implement solutions for the business.
In addition, the Sr People Systems Analyst will identify opportunities to streamline HR processes using the HRIS platform, reducing manual efforts and enhancing overall efficiency. They will work closely with HR stakeholders to understand process pain points and recommend system-driven solutions.
The ideal candidate will have proven experience (typically 5+ years) on HR systems, with a focus on HRIS management and optimization. They will have strong understanding of HR processes and workflows, with the ability to translate business requirements into HRIS solutions. Excellent analytical and problem-solving skills, with a keen eye for data accuracy and attention to detail, are essential.
As a Sr People Systems Analyst, you will play a pivotal role in leveraging technology to enhance HR processes, empower data-driven decision-making, and drive overall HR efficiency. If you possess a passion for HR technology and are eager to contribute to a forward-thinking organization, we encourage you to apply and be a part of our team.