Specialist, Sales Support

We are looking for a Sales Support Specialist to join our team reporting to our VP Commercial Canada. The Sales Support Specialist plays a critical role in supporting the Canadian sales organization by providing administrative, analytical, and operational support to ensure the successful execution of sales strategies and customer initiatives.

Responsibilities:

• Provide day-to-day support to the sales team and Sales Leadership
• Prepare customer presentations, business reviews, sales reports, and internal communications
• Manage customer documentation, contracts, promotional agreements, and sales records
• Support customer onboarding, item listings, and new product launches
• Coordinate sales meetings, customer meetings, and internal planning sessions
• Assist with the setup, tracking, and reconciliation of customer promotions and trade spending
• Maintain pricing files and customer-specific pricing agreements
• Monitor promotional performance and support post-event analysis
• Ensure promotional documentation complies with internal approval processes
• Generate regular sales reports, dashboards, and performance metrics
• Analyze sales trends, market performance, and customer KPIs
• Support forecasting and demand planning initiatives

Requirements:

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related experience preferred
• Equivalent combination of education and experience will be considered
• 2+ years of experience in Sales Support, Sales Administration, Customer Service, Sales Operations, or related roles
• Experience within Consumer Packaged Goods (CPG), Retail, Food & Beverage, or Consumer Health industries preferred
• Experience supporting major Canadian retailers (e.g., Loblaw, Sobeys, Metro, Walmart, Costco) is an asset
• Highly organized, detail-oriented, analytical, and thrives in a fast-paced Consumer Packaged Goods (CPG) environment
• Proficiency in Microsoft Suite with advanced Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and data analysis
• Familiarity with CRM platforms and sales reporting tools
• Experience with syndicated data platforms (NielsenIQ, Circana) is an asset
• Knowledge of Power BI is preferred
• Optimism and resilience – building a great brand business is hard work with many challenges
• Bilingual: English/French is preferred

Benefits:

• Flexible vacation (take it when you need it)
• Great benefits (including pet insurance)
• Paid volunteer days off throughout the year
• Free six packs of oat milk
• Genuinely great coworkers who are rooting for each other and the company to thrive

Salary: Our good faith estimate for base salary is $70,000 CAD.