Talent Operations - Program Manager

ElevenLabs is scaling fast and needs a Talent Operations Program Manager to own the infrastructure behind a high-volume, high-urgency hiring push. You will manage recruiting agencies, onboard and coordinate recruiting contractors, and ensure the capacity and vendor ecosystem to hit aggressive headcount targets.

Responsibilities:

• Own relationships with hiring agencies and recruiting contractors end-to-end
• Build and maintain capacity plans that map hiring demand to recruiter and agency supply
• Program manage surge hiring initiatives, coordinating across internal recruiters, external partners, and recruiters
• Design lightweight but durable SOPs for engaging and managing external recruiting partners at scale
• Track and report on agency and contractor performance, cost-per-hire, and fill rates
• Transition into broader Talent Ops work: workflow automation, tooling, dashboards, and recruiter enablement

Requirements:

• Proven experience managing recruiting vendors, staffing agencies, or contractor workforces
• Strong program management instincts
• Comfortable building structure where little exists
• Data-driven with excellent stakeholder management skills

Nice to have:

• Experience supporting high-volume or international hiring surges
• Familiarity with ATS platforms, particularly Ashby
• Ability to vibe-code or automate workflows to reduce manual overhead