Site Reliability Senior Staff

Synopsys is expanding its Synopsys.ai alongside traditional EDA engineering compute for semiconductor customers in Vietnam. We are looking for an experienced Unix/Linux infrastructure professional to keep these platforms reliable, secure, and operable in Synopsys sites and at major customer environments.

You will join the regional EDA Engineering Compute / platform operations team working with global IT, AE engineering, and product teams. Your work directly enables R&D and customer engineering teams to run EDA and GenAI workloads,from HPC batch grids through containerized AI gateways, vector data services, and agent/MCP-based tool execution on the grid.

The successful candidate will support Synopsys Vietnam engineering compute and data center services, and partner on in-country deployment and sustainment of the related platform components for key semiconductor accounts.

Responsibilities

Engineering Compute and Data Center

• Maintain Synopsys Vietnam engineering compute and data center environments per corporate IT, data center, and security standards.
• Support server hardware lifecycle activities: installation, provisioning, maintenance, upgrade planning, retirement, and decommissioning.
• Perform capacity planning, performance troubleshooting, and vendor/customer coordination at customer sites.
• Operate and troubleshoot Linux-based EDA compute: virtualization, engineering resource management, job schedulers, license connectivity, and remote access services.
• Run HPC operations: cluster health, scheduler integration (LSF, Slurm, or similar), InfiniBand where deployed, and performance-related incidents.
• Collaborate with corporate network and information security on data center connectivity, switching, firewalls, routing, and circuits.

Synopsys.ai Platform Operations

• Support deployment and day-2 operations for Synopsys EDA and AI reference patterns in Vietnam: customer-hosted and air-gapped container environments, API/AI gateways, LLM gateway integration (cloud or on-prem inference endpoints per customer policy), and customer-controlled vector database/GPU compute where applicable.
• Partner on install, upgrade, and configuration of platform components that connect user/agent workflows to the engineering grid,e.g., job services, unified MCP server patterns, and tool execution on LSF/Slurm-backed clusters (in coordination with products and global platform teams).
• Implement and maintain observability, alerting, authentication/authorization integration (e.g., customer IdP, OIDC/SSO/OAuth patterns), and operational documentation for platform services.
• Support agentic AI platform rollouts where components run locally, centrally, or on the grid; escalate design questions to global architecture and engineering teams.

Reliability, Improvement, and Customer Engagement

• Own or co-own runbooks, monitoring/alerting policies, and automation (scripts, IaC, or equivalent) to reduce toil across the APAC team.
• Apply AI-assisted workflows to improve troubleshooting, knowledge management, and routine operations.
• On-call and incident response: shared rotation (weekday nights, weekends, and holidays); lead or support incident bridges; produce post-incident reports in English.
• Customer air-gapped and on-site support: planned upgrades, break-fix, and customer training for isolated HPC and on-prem AI sites. Travel within Vietnam and APAC as needed (typically 10–20% of time).
• Cross-regional collaboration: handoffs, documentation, and mentor junior staff where applicable.

Required Skills and Experience

Technical

• 5+ years in Linux system administration, infrastructure engineering, or production network/storage support.
• Enterprise data center experience: servers, storage, networking, monitoring, and operational processes.
• HPC or EDA engineering compute: Linux clusters, workload schedulers (LSF, Slurm, or similar), and production support.
• Ability to support GPU-enabled compute and containerized platform services in customer-controlled environments.
• Familiarity with virtualization, remote access, observability stacks, and infrastructure automation.
• Understanding of secure multi-tier deployments: gateways, service-to-service auth, and operational telemetry (logs, metrics, tracing) for distributed platform components.

Benefits

• Comprehensive medical and healthcare plans that work for you and your family.
• In addition to company holidays, we have ETO and FTO Programs.
• Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more.
• Purchase Synopsys common stock at a 15% discount, with a 24-month look-back.
• Save for your future with our retirement plans that vary by region and country.
• Competitive salaries.