Description
Your chance to join Porsche at our dealership in Bonn. We're looking for a Service Advisor to strengthen our team and provide excellent customer service. As a Service Advisor, you will be responsible for active sales of service packages and accessories, customer-friendly advice with high technical expertise, and shaping customer relationships to achieve high customer satisfaction and loyalty.
Key responsibilities include:
- Active sales of service packages and accessories
- Customer-friendly advice with high technical expertise
- Shaping customer relationships to achieve high customer satisfaction and loyalty
- Steering and monitoring optimal repair workflows and team utilization
- Agreeing and arranging necessary repair measures and payment methods with customers
Requirements include:
- Completed technical or commercial training
- Desired: certified Service Advisor
- Fundamental technical knowledge
- Team skills, self-initiative, and independence
- High engagement and willingness to further develop
- Communication skills, customer orientation, and flexibility
- Valid driving license class B
- Experience as a Service Advisor
As a Service Advisor, you will work in a dynamic and challenging environment with a wide range of tasks and opportunities for further development. You will be part of a motivated and highly qualified team and have the opportunity to shape your working hours and tasks according to your needs.
We offer:
- Competitive salary based on the IG Metall collective agreement
- 30 days' annual leave
- Payment of holiday and Christmas bonuses in the form of additional salary and performance bonuses
- Occupational pension scheme, offers for health care
- Employee and team events
- Staff discounts
- Challenging and varied tasks through our diverse range of brands
- Interesting and independent work at a modern workplace
- Professional coaching and a tailored offer of further education and training
- A pleasant working atmosphere with flat hierarchies in a motivated and highly qualified team
- The opportunity to become part of a well-established, tradition-rich, and steadily growing company
Join our team and take advantage of this attractive and secure job with a long-term perspective!