Description
About the Role
As a member of Agent Post-Training, Computer Use, you will teach models to operate computers. You will help train models that can navigate browsers and desktops, use tools and applications, reason through complex workflows, collaborate with users and other agents, and complete long-horizon tasks with reliability and judgment.
This work sits at the intersection of frontier model training, product behavior, evaluation, and systems engineering, and will directly shape the computer-use capabilities shipped in OpenAI’s next generation of agents. Currently, our models are the best in the world at this behavior!
You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models.
Responsibilities
- Design and run experiments that improve agentic model behavior for complex computer use, including desktop and browser.
- Own end-to-end improvements to the post-training stack, including RL, data pipelines, graders, reward signals, evals, diagnostics, and model-behavior analysis.
- Build evals and environments that expose the next set of model failures, then turn those failures into training data, product fixes, or new research directions.
- Partner with Codex and ChatGPT product teams to understand what users need and translate product signal into model improvements.
- Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.
- Help decide which integrations, capabilities, and fixes are ready for inclusion in major model runs.
- Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.
- Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.
- Debug hard failures in shipped or near-shipped models and turn messy qualitative behavior into concrete hypotheses, experiments, and fixes.
Requirements
- Have strong technical fundamentals in machine learning, software engineering, systems, statistics, or a related field, and can learn quickly across the parts you have not worked in before.
- Have hands-on experience with LLMs, RL, RLHF/RLAIF, post-training, evals, graders, synthetic data, model training, coding agents, tool-using agents, or production ML systems.
- Are excited by open-ended problems where the path is unclear, the signal is noisy, and the right answer requires both research taste and engineering execution.
- Care about product impact and model behavior, not just benchmark movement. You have opinions about what makes an agent useful, reliable, honest, tasteful, and easy to work with.
- Can move from a vague behavioral problem to a concrete experiment: define the hypothesis, build the pipeline, run the model, analyze the result, and decide what to do next.
- Are comfortable working across research, product, infrastructure, data, evals, and safety boundaries, and can communicate clearly with each group.
- Like building load-bearing systems and processes when that is what the team needs, even if the work is not glamorous.
- Want to train and ship the models that make agents genuinely useful for developers, enterprises, researchers, and everyday users.
Benefits
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
Equal Employment Opportunity
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.