Description
Do you love books and helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for over 100 years. As a Library Page, you will have access to a wealth of knowledge and experience, allowing you to decide if the library is where you want to begin your career.
We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. You will have access to the Library Page Fellowship Program as a Library Page, which provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.
Key Responsibilities:
- Project a positive and courteous attitude to the public by providing exceptional customer service
- Shelve and arrange books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answer in-person inquiries, help patrons locate needed materials and refer patrons to the appropriate place or person for assistance
- Assist patrons with basic computer, internet and audio/visual equipment usage
- Locate and prepare library materials requested by patrons
- Assist staff with checking materials for damage and removing them from the shelves
- Help set up public spaces for events and programs
Required Education & Experience:
- Current enrollment in a degree program at an accredited school
- Proper employment certificate for minors under 18 as required by NYS law
Required Skills:
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organisational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Skills, Knowledge & Expertise:
- Ability to troubleshoot basic computer and printer issues preferred
- Experience with eReaders and library technologies preferred
- Ability to speak foreign languages preferred
Benefits:
- Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive Work Environment
- Public service library
- Physical Duties: Moderate lifting required (up to 25 lbs)
- Pushing book trucks
ExperienceLevel": "