Strategic Account Executive 4

Join the team as Twilio's next Strategic Account Executive 4.

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio's communications business across your assigned customers.

As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses.

Responsibilities:

• Manage and expand some of our most important Regulated Verticals customer accounts.

• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

• Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.

• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.

• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications:

• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales.

• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.

• Accountable for relationship management, cross sells, upsells and solutions consulting.

• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

• Analytical account development strategy based on using data to find opportunities and prove value.

• Demonstrated track record of managing business forecasts and financial models.

• Entrepreneurial mindset with appetite to define process and build programs.

• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.

• Excellent verbal and written communication skills.

• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.

• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.

• Software, SaaS, CPaas or PaaS selling experience.