Senior Solutions Engineer (based in Melbourne)

We have an exciting opportunity for an experienced Senior Solutions Engineer to work with our top-tier customers and become their Trusted Advisor for their security and business goals.

The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.

Responsibilities:

• Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings.

• Empower customers in their security adoption journey, helping them to define a secure strategy,

• Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites

• Work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform

• Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.

• Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.

• Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.

Key Skills:

• 7+ years experience in a pre-sales SE role;

• Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts.

• Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack.

• Customer Focus. Customer obsessed leader with an “I will get it done" approach to solving customer challenges.

• Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.

• Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.

Technical Skills:

• Understanding of “how the internet works”.

• Can explain the difference between authoritative DNS & recursive DNS;

• Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike

• Understanding of how customers make buying decisions, how to explain ROI.

• Experience in cloud computing, preferred if strong background in architecting applications on AWS or GCP;

• Technical expertise in cloud infrastructure, integrating front end web technologies such as Next.JS/React, with compute and databases;

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;

• You've built a web application before, or contributed to an existing application in a meaningful way;

• You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;

• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.