Growth Operations Manager

Role Details

This is a Growth Operations Manager role at Belong, a venture-backed, AI-powered, people-delivered nationwide housing platform. The role is focused on increasing homeowner lead-to-listing conversion and compressing time-to-live across every market Belong operates in.

Responsibilities

• Own the full homeowner acquisition funnel, from lead capture through property going live
• Identify leaks in the funnel and design interventions to improve conversion rates
• Run structured experiments across the funnel to measure the impact of interventions
• Partner with the AI/engineering team to improve qualification models, routing logic, and automated communications
• Obsess over the gap between 'agreement signed' and 'property live' to compress cycle time

Requirements

• AI Native: think in cohorts and funnels, not averages
• Experience in a marketplace, two-sided platform, or supply-acquisition environment
• Bias toward speed and experimentation over perfect analysis
• Can articulate a specific time they personally identified a conversion lever and moved a number

Why This Role Matters

Every homeowner Belong doesn't convert or onboard fast enough is revenue left on the table for 12+ months. At our growth rate, even a 200–300 bps improvement in lead-to-listing conversion translates into meaningful incremental ARR.

Compensation

Competitive base salary + equity. Compensation is commensurate with experience and calibrated to the impact this role drives.