Air Planning Associate, Hanoi

The Air Planning Associate role is a critical part of making Flexport's mission to make global trade easy for everyone a reality.

ZZFlexport is a logistics company that plays a pivotal role in global trade. It operates in a heavily regulated industry.

The Air Planning Associate role is a critical part of making Flexport's mission to make global trade easy for everyone a reality.

As an Air Planner, you are an expert in executing the end-to-end movement of shipments within a regional network for Air exports and imports.

Responsibilities:

• Seamlessly coordinate the day-to-day supply operations, transload, trucking, and warehouse activities within your region.

• Analyse data to rate subcontractor performance. Your analysis will inform subcontractor/ carrier performance management initiatives.

• Execute booking and documentation processes with carriers.

• Timely shipment troubleshooting and exception escalation/ handling.

• Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.

Requirements:

• BA/ BS degree

• Minimum 2-3 years of experience in airlines, air freight forwarding or logistics

• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities

• Strategic vision and ground floor execution

• A client service mindset

• Flexibility to get the job done when needed, willing to work outside office hours and occasional weekend or night shifts

• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

Benefits:

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance