Description
Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering. As a key member of our technology team, you will be responsible for leading a high-performing engineering team, defining the technical vision and roadmap for the AI Gateway, and overseeing the end-to-end design, development, testing, and deployment of the AI Gateway.
Key Responsibilities:
- Lead, mentor, and grow a high-performing engineering team, including setting clear goals, conducting performance reviews, providing technical guidance, and fostering a culture of collaboration, innovation, and continuous improvement.
- Define the technical vision and long-term roadmap for the AI Gateway, aligning with the bank's AI Platform strategy and business needs.
- Evaluate emerging technologies, architectural patterns, and industry best practices to enhance the gateway's scalability, security, and usability.
- Oversee the end-to-end design, development, testing, and deployment of the AI Gateway, ensuring it provides a standardized, intuitive interface for model access, supports model versioning, authentication/authorization, rate limiting, monitoring, and logging, and integrates seamlessly with the bank's existing AI models and infrastructure.
- Ensure the AI Gateway operates with exceptional performance, scalability, low latency, and high throughput, especially in high-concurrency scenarios typical of enterprise banking operations.
- Implement robust performance monitoring, load testing, and optimization strategies to maintain service stability under peak loads.
- Establish incident response processes to minimize downtime, resolve performance bottlenecks promptly, and continuously optimize the gateway's performance.
- Lead agile development processes, set delivery timelines, prioritize tasks, and manage dependencies to ensure on-time, high-quality delivery of gateway features and enhancements.
- Track project progress, communicate risks and status to stakeholders, and make data-driven decisions to adjust plans as needed.
- Establish and enforce engineering standards, coding practices, and quality assurance processes for the AI Gateway, ensuring code reviews, testing (unit, integration, performance), and documentation are thorough and consistent.
Requirements:
- Bachelor's or Master's in Computer Science, Software Engineering, or related field; equivalent experience considered.
- 8+ years in software engineering, including 3+ years as a tech lead/engineering leader on large-scale platform initiatives.
- Hands-on AI gateway experience; strong preference for deep Kong API Gateway architecture knowledge, plus familiarity with Portkey-AI, APISIX, or Higress.
- Expertise across major cloud platforms (AWS, GCP, Azure, Alibaba Cloud) and advanced enterprise Kubernetes operations (ingress strategies, optimisation for stateful/stateless workloads).
- Expert in Golang and Python (concurrency, memory, performance tuning) and high-throughput asynchronous systems (messaging queues/Pub-Sub).
- Strong mentoring, stakeholder management, and end-to-end delivery capability.
You'll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.