Propositions Manager

As a Propositions Manager, you’ll help shape and deliver HSBC’s Premier and International customer propositions in the US.

You’ll help define what we offer, who it’s for, and why it matters, then work with local and global partners to set the growth strategy, deliver initiatives, measure outcomes, and continuously improve the customer experience.

Your responsibilities will include:

• Designing and delivering the value proposition strategy for affluent and internationally minded customers
• Supporting proposition launches and ongoing enhancements
• Partnering with Data & Analytics to translate insights into clear recommendations and actions
• Tracking performance of proposition initiatives and recommending actions to improve results
• Collaborating with local and global stakeholders to deliver proposition initiatives
• Ensuring proposition activity is delivered in line with applicable policies, controls, and regulatory requirements

You’ll likely have the following to succeed in this role:

• Experience in financial services, with hands-on experience in customer/segment strategy, product/proposition strategy, consulting, marketing, and/or analytics
• Strong strategic thinking and problem-solving skills
• Confident communication and project management skills
• Comfortability working with data and making evidence-based decisions
• Knowledge of retail banking and wealth management
• Degree in Business, Finance, or a related field

As an HSBC employee, you will have access to tailored professional development opportunities, a competitive pay and benefits package, and a robust Wellness Hub.