Consultant Specialist

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. As a Consultant Specialist, you will drive the application to be widely integrated into DATaP goals, while keeping the primary focus on market/customers & business growth. You will also run the Bank & Change the Bank requirements are driven in-line with business goals.

Key Responsibilities:

• Design, implement and troubleshoot technical solutions on projects related to customer data in HK market.
• Implement data governance policies and ensure data quality and integrity.
• In-depth knowledge of Agile methodologies, Scrum framework, and SAFe (Scaled Agile Framework).
• AI tools and automation experience such as coding, testing and migration.
• Strong verbal and written communication skills to explain complex data to diverse audiences.
• Interpersonal skills to work effectively with stakeholders and cross-functional teams.
• Organisational and time management skills to handle multiple projects simultaneously.

Technical Skills:

• Hands-on experience in driving software development, with a strong understanding of technical processes on Customer Data HK for both WPB and CIB in market AMH.
• Solid knowledge of technologies such as MVS, z-series, CICS, JCL, DB2, PROC.
• Knowledge of integration technologies (e.g., APIs, Springboot) and no-SQL DB such as Mongo-DB.
• Strong analytical and critical thinking abilities to gather, analyse, and interpret data.
• Excellent problem-solving skills with a high level of attention to detail with ability to consider alternative and innovative solutions.
• Ability to translate business requirements into technical solutions.

Communication and Soft Skills:

• Strong verbal and written communication skills to explain complex data to diverse audiences.
• Interpersonal skills to work effectively with stakeholders and cross-functional teams.
• Organisational and time management skills to handle multiple projects simultaneously.

Functional Knowledge:

• Outstanding understanding of HSBC Group structures, values, behaviours, processes and objectives.
• Proven ability managing technology infrastructure in a large and complex operational environment; experienced at leveraging key tools (e.g. Lean Six Sigma, Agile) to drive client-focused performance.
• Proven ability in successfully designing and implementing large-scale, complex global / regional change initiatives.
• Experience in front line, customer-facing IT systems and platforms.
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels and to individuals across business and functions.
• Knowledge of the changing regulatory environment especially in the financial services sector.

What additional skills will be good to have?

• Leadership, management, collaboration with experience of leading and directing cultural change within a large organization.
• Strong relationship management and influencing skills, outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels.
• Experience working in a global or distributed team environment.

You'll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.