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Twilio

Director, Strategic Accounts

Twilio
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remote executive full-time $185,760–$232,200 Remote - US

First indexed 27 May 2026

Description

Join the team as Twilio's next Director, Strategic Accounts.

This position is needed to lead our growing Strategic Accounts team aligned to the Regulated Verticals Healthcare sector. This person will lead, mentor, and scale a high performing team of Strategic Account Executives (6-8 individual contributors) focused on revenue growth and cross selling Twilio's new products to existing named accounts across North America.

Responsibilities:

  • Be customer focused, metrics driven, embrace a consultative sales philosophy, and are passionate about helping your team succeed.
  • Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners. You must love talking to all types of customers about building their businesses and helping them drive innovation across many different types of use cases centered around how our customers communicate with their customers.
  • Support your team by helping them build and progress pipeline, work across functions to execute complex deals and lead strategic prospect and customer meetings. You will conduct weekly 1:1's with each team member, provide tactical and strategic deal guidance, motivation, and career development.
  • Maintain accurate and up-to-date CRM data for your team and provide reliable weekly forecast information to upper management.

Qualifications:

  • 8+ years of technical solutions selling experience, with 4+ years experience managing a team of account managers or strategic account executives within the Enterprise segment
  • A leader who lives the Twilio Magic and has a demonstrated track record of success. You should feel comfortable with selling a platform or SaaS, but if you have experience with Contact Centers, Messaging, Call Tracking and other communication solutions even better.
  • Customer focused, metrics driven, embraces a consultative sales philosophy, and is passionate about helping their team succeed.
  • Experience building high performing sales teams, managing forecasting, and supporting fiscal planning and revenue tracking for all major accounts in the region
  • Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
  • Bring data driven methodology and quantitative analytical skills, including pipeline management and forecasting
  • Excellent time management/prioritization skills
  • Strong verbal and written communication skills
  • Share best practices and knowledge with the extended team to produce optimal results for the region.
  • A Bachelor’s degree or equivalent experience

Experience Level: executive Employment Type: full-time Workplace Type: remote Category: Sales Industry: Technology Salary Range: Not Stated Salary Min: 185760 Salary Max: 232200 Salary Currency: USD Salary Period: year Required Skills: [Technical solutions selling experience, Team management, Forecasting, Fiscal planning, Revenue tracking, Data driven methodology, Quantitative analytical skills, Pipeline management, Time management, Verbal and written communication skills] Preferred Skills: [Contact Centers, Messaging, Call Tracking, Communication solutions]

This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://job-boards.greenhouse.io/twilio/jobs/7957637