FBS Agile Dev Team Member II

The Template Admin supports the creation, maintenance, and enhancement of SmartComm templates used for policy documents, endorsements, forms, and customer communications. This role works closely with business stakeholders to understand requirements, translate them into accurate templates, and ensure high-quality output across all communication channels.

Key responsibilities include:

• Build, update, and maintain SmartComm templates for policies, endorsements, and customer communications
• Work directly with business stakeholders (LOB contacts) to gather requirements and clarify rules
• Analyse existing templates and documentation to identify improvements or gaps
• Support testing and validation of template output; troubleshoot and resolve defects
• Collaborate with Product Owners, BAs, QA, and technical teams within an Agile Scrum environment
• Maintain documentation for template logic, formatting rules, and version history
• Ensure compliance with branding, regulatory, and security standards
• Assist with production support and coordinate fixes or enhancements

The ideal candidate will have basic Java and good communication skills.