Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
About the job This position is needed to expand the cross channel conversations team in Twilio. The team is working on building the next generation omni-channel platform and data layer that bridges all Twilio channels including Voice, Messaging, and Email to empower businesses to engage with millions of customers at scale with highly personalized, data-driven interactions.
We are looking for an engineer that will help build this highly available platform, integrate with several Twilio products and external systems such as data lakes, AI agents and analytic tools to deliver seamless and intelligent customer experiences.
Responsibilities In this role, you’ll: Collaborate with other team members, including our Product team, to help influence, own, and improve our product offering Design, build, and maintain massively scalable, highly reliable and resilient Java and Go services hosted in AWS cloud working in a fast growing and engineering focused company Design customer focused and scalable software in a distributed system Work with other engineering teams and with members of the product organization to distill internal and customer needs into requirements and tech specs. Build features without having all the answers; adopt new technologies and strategies where applicable. Cultivate a culture of ownership and growth by mentoring engineers and sharing technical expertise Prevent, troubleshoot, and investigate production incidents by developing automated remediation processes Participate in Agile ceremonies for software development and contribute to the testing of our code and the delivery of what we create to production Use AI coding assistants like Claude and Codex to streamline and automate your development process
Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. Required: 5+ years experience in designing, building and operating high-scale, mission critical cloud based production systems. Extensive experience with RESTful API design and development Bachelor’s degree in Computer Science or related industry experience Familiarity with Java or Go, and applying best practice coding standards and writing high quality code Excellent written and verbal communication skills Experience with AWS, GCP or other public cloud providers Good understanding and hands on experience working with SQL and NoSQL databases
Desired: Prior experience building large-scale, high-throughput datastores on DynamoDB Experience building and deploying multi-regional systems Experience with container technology - Docker/Kubernetes
What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $138,300- $173,000 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146200 - $183,600 Based in the San Francisco Bay area, California: $163,100- $203,900
Application deadline information Applications for this role will be accepted on an ongoing basis.
Experience Level: senior Employment Type: full-time Workplace Type: remote Category: Engineering Industry: Technology Salary Range: $138,300- $173,000 Salary Min: 138300 Salary Max: 173000 Salary Currency: USD Salary Period: year Required Skills: ["Java", "Go", "RESTful API design", "AWS", "GCP", "public cloud providers", "SQL", "NoSQL databases"] Preferred Skills: []