Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
About the Organisation
Solutions Engineering organisation is a global organisation that leads the technical pre-sales for Cloudflare. Solution Engineers use their technology knowledge and experience to help customers achieve their business goals.
About the Role
Threat Advisory Solutions Engineer is a highly technical, hands-on role that requires deep understanding of Cloudflare’s Security portfolio of products and services. Threat Advisory Solutions Engineer is expected to lead the technology discussion with customers reaching out to Cloudflare while they are Under Attack, and confidently and calmly handles the efforts of attack mitigation using Cloudflare technology and tools.
Role also requires creating threat intelligence reports and collateral for internal and external consumption.
About the Candidate
We are looking for curious and ambitious individuals who want to combine their technical, organisational, data-driven research and communication skills with their desire to help customers achieve their goals. Connecting with stakeholders within Cloudflare and utilising a variety of tools, your role will be to support the Sales and Solution Engineering teams throughout the sales process by focusing on security intelligence, anomaly hunting and incident response.
Ideal candidates should be able to leverage intuition, security knowledge and a broad array of tools and advanced security techniques to uncover malicious activity, and assist customers.
Experience should include a combination of the skills below:
- Experience performing technical analysis involving threat event data and evaluating malicious activity.
- Deep knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP etc., and accompanying protocol/packet analysis/manipulation tools
- Working/in-depth knowledge of information security protection/detection and authentication systems (firewalls, IDS, IPS, anti-virus, etc.)
- Knowledge of commonly-accepted information security principles and practices, as well as techniques attackers would use to identify vulnerabilities, gain unauthorized access, escalate privileges and access restricted information.
- In-depth knowledge of current operating environments (Microsoft, Linux, & Other operating systems, and cloud providers)
- Understanding and use of scripting and third party security tools.
- Working understanding of database systems, application system development and installation/implementation processes.
- Exceptional analytical and critical thinking, willingness to challenge status quo.
Excellent interpersonal skills.
Advanced written and oral communications, self-motivator.
Team player and independent worker, highly adaptive.
Experience and skills below are not required but highly preferred:
- Previous experience in a SOC or NOC, or PEN testing.
- Knowledge of specific security products such as Bot Management, DDoS mitigation and Web Application Firewalls (WAF).
- Awareness of the Zero Trust security model architecture.
- Worked with JIRA or other support desk tools in the past.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.
Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorisation to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer.