Director Strategy & Partnerships (North America)

The Director Strategy & Partnerships (North America) is responsible for leading in-region growth of Annual Recurring Revenue (ARR).

Key Responsibilities:

• Drive ARR growth by leading new Cloud and Payment deals.
• Build ARR through global partnerships that create regional opportunities without conflicts.
• Collaborate with Business Operations, Finance, and Legal to create client-aligned deals.
• Educate clients on platform value, demonstrating high-level functionality and coordinating detailed demos.
• Develop strong ties with Client Success to align on sales and client retention accountability.
• Provide market insights to Product team from client feedback and industry trends to enhance product roadmap.
• Represent Vista Group as a senior leader at industry events, media, and client interactions.
• Champion client-centricity by advocating for client needs in all activities.
• Manage junior regional S&P team members, fostering expertise, strategic engagement, and leadership, including performance and salary reviews.

Requirements:

• 5+ years in sales leadership, preferably in technology or entertainment.
• Strong exhibitor relationships across North America.
• Strategic thinker leveraging internal relationships to achieve goals.
• Highly organized and able to work independently.
• Effective oral and written communication skills with diverse audiences.
• Ability to foster a positive, collaborative team environment.
• Proficient in Microsoft Office; Microsoft Dynamics CRM is a plus.
• Strong client understanding to align needs with technology solutions.
• Proven track record in business development, cross-selling, upselling, and complex negotiations in North America.
• Team player who builds trust through genuine care and contribution.
• Open, honest, and constructive communicator.
• Innovative, continuously improving work processes and challenging norms.
• Experience taking intelligent risks and prioritizing key initiatives.
• Advisor mindset with understanding of the broader business and industry.
• Mentor who motivates and inspires others aligned with company values.
• Culture-driven leader who manages change and strategy while preserving company culture.
• Willingness to travel nationally and internationally as required.

Benefits:

• Hybrid working (home/office-based split, requiring regular twice a week attendance in the Los Angeles office)
• Medical, dental, vision, life insurance, FSA, EAP
• Vacation, sick leave, volunteer day, enhanced paid parental leave
• 401(k) matching
• Salary range is $120K - $160K per year