Description
We are hiring a Senior Product Designer to push the boundaries of product craft. As a Senior Product Designer at Intercom, you will own end-to-end design for high-impact product areas from concept to execution. You will define new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools. You will sketch, prototype, and test ideas at different fidelities to validate decisions. You will work closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions. You will maintain high standards of craft while balancing speed and execution. You will contribute to design culture,mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.
You will know you're successful if:
- You've raised the design bar. Your work is referenced as an example of exceptional craft and taste.
- You've shipped product with major business impact. The areas you own are visibly better because of you.
- You operate autonomously. You don't need direction,you see what needs to be done and do it.
- Engineers love working with you. Your designs are considered, clear, and easy to implement.
- Your peers trust your judgment. When you push for quality, people listen.
If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.