Commercial Account Executive - Named, US East

GitLab is looking for a Commercial Account Executive - Named, US East to manage a broad book of business across a large opportunity value range in the top end of the mid-market. The ideal candidate will have experience with SaaS sales, preferably in DevOps, and be able to articulate the value of GitLab to commercial prospects and customers.

About the Role As a Commercial Named Account Executive, you will be the primary point of contact between prospective and existing customers of GitLab within the top end of the mid-market. You will manage a spectrum of project sizes, ranging from small fast-growing teams in smaller agile organisations to complex enterprise projects.

Responsibilities

• Meet or exceed quota while fostering strong customer relationships
• Articulate the value of GitLab to commercial prospects and customers in the US Eastern region
• Take ownership of and act as the CEO for the book of business in your territory
• Document the buying criteria & process, next steps & owners
• Build a strong pipeline through a healthy cadence of prospecting activity
• Prospect and close new business to expand your territory
• Ensure adoption of our solutions and avoid churn and contraction
• Work and collaborate with our Partner ecosystem to drive new business and value for our customers
• Create an accurate forecast for each quarter against your plan/budget
• Drive attendance to our events to further network with current and prospective customers
• Contribute to root cause analyses on wins/losses
• Communicate lessons learned to the team
• Contribute to documenting improvements in our sales handbook
• Collaborate with cross-functional teams to provide account leadership
• Be the voice of the customer by contributing product ideas to our public issue tracker
• Master MEDPICC and Command of the Message on all opportunities

Requirements

• A true desire to see customers benefit from the investment they make with GitLab
• Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably DevOps)
• Interest in GitLab, and open source software
• Ability to leverage established relationships and proven sales techniques for success
• Effective communicator, strong interpersonal skills
• Motivated, driven and results oriented
• Excellent negotiation, presentation and closing skills
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values
• Ability to travel regularly to meet with customers in person and comply with the company’s travel policy

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
• Home Office Support