Description
We are actively recruiting for a Salesforce Technical Administrator to join our GTM Automation team. As a Salesforce Administrator, you will get to know our unique business processes and how to build and maintain the systems that power them. You will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will assist project managers and product owners in various work streams on Salesforce.com, collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop elegant solutions, and work with Opportunity Life Cycle Management/CPQ value streams to deliver strategic projects.
Responsibilities:
- Assist project managers and product owners in various work streams on Salesforce.com
- Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale
- Collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop elegant solutions
- Work with Opportunity Life Cycle Management/CPQ value streams to deliver strategic projects
- Understand and fix existing system problems on a daily basis
- Recommend and implement process automation and best practices for CPQ and OLM efficiency
- Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility
- Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making
Qualifications:
- 2-4 years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
- Must have Conga CPQ or Salesforce CPQ administration experience like Product configuration, PLI creation, Attribute creation, CR creation, etc.
- Must have hands-on experience building Flow, SOQL, and advanced declarative automation
- Solid understanding of Salesforce data model, sharing rules, and security architecture
- Demonstrated ability to understand business needs and translate requirements into technical solutions
- Salesforce Administrator certification (ADM-201) required
- Strong presentation, communication, and facilitation skills
- Comprehensive experience on debugging and troubleshooting in Salesforce
- Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller-scale projects
- Knowledge on Salesforce.com configuration best practices
Desired:
- 1+ year of experience designing or developing on Salesforce (Apex)
- Conga/SFDC CPQ specialist Certification
- Salesforce Certified Platform App Builder
- Familiarity with Apex coding
- Experienced developing Lightning Components in Salesforce Lightning
- Excellent communication skills for working with both technical and non-technical stakeholders
What We Offer:
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
- CAD $90,800.00 - CAD $113,500.00
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.