e-Commerce Sales Manager

Join Razer's global mission to revolutionize gaming. As e-Commerce Sales Manager, you will own revenue and gross profit margin performance on Razer's direct-to-consumer channel.

Job Responsibilities:

You will drive category growth by translating demand, traffic, and site performance into profitable revenue through commercial planning, pricing strategy, product lifecycle management, and flawless execution.

Responsibilities:

• Revenue ownership: Own revenue and GPM targets, sales performance vs plan for assigned divisions on Razer.com
• Translate annual and quarterly targets into executable commercial plans by region, category, and product lifecycle
• Drive forecast accuracy and implement recovery actions to close revenue or margin gaps

Commercial Strategy & Execution:

• Define and lead the global sales calendar across product launches, campaigns, and peak marketing moments
• Develop pricing and promotional strategies in partnership with Divisions and Marketing to maximize revenue and margin
• Optimize assortment and promotional depth to protect brand equity while driving growth
• Ensure commercial readiness across all launches with clear revenue objectives and execution standards

Performance Management & Reporting:

• Monitor daily, weekly, and monthly performance with clear visibility on risks and opportunities
• Lead post-launch and post-campaign business reviews with actionable insights
• Deliver executive-level reporting that translates data into strategic recommendations
• Leverage analytics and AI-driven insights to improve forecasting, pricing decisions, and sales performance

Cross-Functional Collaboration:

• Partner with e-Commerce Growth and regional marketing teams to improve conversion, AOV, and campaign ROI
• Collaborate with Global and Regional Marketing to monetize traffic effectively across channels
• Work with Sales Operations to ensure inventory alignment, launch readiness, and execution excellence
• Drive sales-impacting platform enhancements with Digital Solutions
• Influence product marketing and roadmap planning to ensure optimal commercial performance on Razer.com

Preferred Skills and Qualifications:

• 5+ years of experience in eCommerce, Digital Sales, or Commercial roles
• Proven ownership of online revenue and GPM targets in a D2C or eCommerce environment
• Strong commercial acumen with deep understanding of pricing strategy, promotions, and product lifecycle management
• Highly analytical with the ability to translate data into actionable commercial decisions
• Experience operating in global or regional matrix organisations
• Proficient in leveraging AI tools and data-driven technologies to enhance decision-making, planning accuracy, and commercial execution
• Experience in consumer electronics or premium brands preferred