Description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.
As a founding Strategic Sales Director for Iberia, you will own 8-12 of the largest strategic accounts across Spain and/or Portugal , IBEX35-caliber banking, telco, insurance, utilities, and travel enterprises. You'll run complex, multi-level sales cycles from 6 to 18 months, build both the business case and the technical win alongside your Solutions Consultant, and drive long-term land-and-expand strategy while continuing to bring in new logos.
Responsibilities:
- Manage a portfolio of 8-12 top strategic accounts in Spain and/or Portugal
- Generate your own pipeline , Cresta drives strong inbound, but Strategic AEs are expected to self-source roughly 50% of pipeline
- Orchestrate complex, multi-level sales cycles (6-18 months) across buying committees, procurement, legal, and security
- Build the business case and the technical win in partnership with your Solutions Consultant and extended team
- Drive land-and-expand strategy with a long-term vision for each account, while continuing to prioritize new-logo acquisition
- Partner closely with Product, Marketing, Customer Success, and Engineering to deliver an exceptional customer experience
Qualifications We Value:
- 8+ years of enterprise SaaS sales experience, including at least 4 years as a quota-carrying individual contributor selling into large Spanish enterprises (IBEX35 or equivalent: banking, telco, insurance, utilities, travel)
- Verified track record closing deals of €500K+ ARR / €1M+ TCV, including at least one deal exceeding €1M TCV at an IBEX35-caliber account
- New-logo hunting as your primary motion , majority of attainment historically from net-new logos rather than installed-base expansion
- Experience navigating complex 6-18 month cycles, including RFPs, buying committees, and procurement/legal/security review in regulated industries
- Existing C-level/VP network within Spanish enterprise accounts
Nice-to-Have:
- CX / contact center / conversational AI domain exposure (CCaaS, WEM, analytics, virtual agents)
- Experience opening a market or territory from zero for a hyper-growth vendor
- Experience co-selling with SIs and channel partners (e.g. Accenture, Telefónica Tech, Sabio-type ecosystem)
- Familiarity with Ley SAC and Spanish regulatory drivers in customer service
- MEDDPICC (or equivalent) formally trained
Language & Travel:
- Native or negotiation-grade Spanish, fluent English; Portuguese is a strong plus
- Madrid-based, with travel across the Iberian Peninsula expected
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced