Description
Job Title: Account Development Manager
Mercury is at a similar moment to when railroads expanded their networks, transforming commerce. With over 300,000 businesses relying on Mercury to run their finances, we're looking for an early member of our Account Development team to help customers move from initial adoption to deeper, more connected usage.
As an Account Development Manager, you'll work directly with Mercury customers at the moments that matter most in their journey, providing a human touch when timing and context are everything. This is a quota-carrying role focused on expansion and adoption, while also serving as a critical feedback loop to inform how Mercury continues to evolve.
Responsibilities:
- Identify high-propensity accounts by leveraging product-usage data, lifecycle triggers, and predictive scoring models,engaging where additional solutions (Credit, Treasury, Working Capital, etc.) will create the most value.
- Consistently exceed monthly expansion goals by building and maintaining a robust pipeline.
- Design smart outreach, combining data insights, account research, and discovery to craft scalable one-to-many campaigns and targeted, high-touch engagements for top-value opportunities.
- Partner with Product and Marketing to test, learn, and refine our evolving go-to-market playbook.
- Master, and help evolve, our internal tools and processes to manage a high-velocity pipeline with maximum efficiency.
- Champion the Voice of the Customer, channeling feedback to Product and cross-functional teams to influence roadmap and strategy.
Requirements:
- 2–4 years in a quota-carrying Growth Sales, Account Management, or Customer Expansion role (FinTech a plus).
- Compelling communicator: able to translate complex concepts into crisp value propositions for founders, finance teams, and operators.
- Expansion Performance: Proven track record exceeding upsell targets through data-driven prioritization in a high-velocity environment.
- Builder’s mindset: energized by creating and iterating on processes within a fast-growing team.
- Bias to action & autonomy: swiftly converts new product launches and insights into cross-functional plays that reach customers and drive growth.
- Passion for FinTech or banking: you’re excited about shaping the future of modern financial services.
Total Rewards Package: The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Target New Hire Base Salary Ranges:
- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,400-$134,300
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,500-$120,900
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.