Description
We are currently seeking an experienced professional to join our team in the role of Senior software Engineer. In this role, you will serve as a key contact for onboarding/migration requests, helping users understand platform capabilities and guiding them through onboarding steps.
Responsibilities:
- Support structured discovery to capture requirements and onboarding needs
- Coordinate with engineering, platform, product, and user teams to progress onboarding activities and follow up on dependencies
- Provide regular status updates and help maintain onboarding timelines/targets
- Contribute to continuous improvement of onboarding materials
Requirements:
- Business analysis & requirements engineering: gather requirements via workshops/1:1s and document outcomes clearly
- Python experience is required
- Product/Delivery management: support onboarding from intake to completion
- Stakeholder management & user-facing communication: comfortable engaging users, engineers, and governance partners
- Agile ways of working & tooling: exposure to Agile ways of working and working knowledge of JIRA and Confluence
- Process design & continuous improvement: able to follow and maintain onboarding processes
- Analytical thinking & operational metrics: comfortable tracking basic operational metrics
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://portal.careers.hsbc.com/careers/job/563774611491621