Director of Product Management, Forward Deployed & Strategy

Role Summary

Lead a high-stakes team of Product Managers responsible for delivering and integrating Scale products into complex customer environments. You will own the feedback loop that converts bespoke field wins into scalable, repeatable product strategy, partnering with Sales/GTM and EPD.

Core Responsibilities

• Hire, mentor, and deploy PMs across strategic accounts, such as Fortune 100 and government.
• Identify patterns across deployments and decide which bespoke solutions should become core product features.
• Serve as primary product partner to Sales/GTM leadership to align the roadmap with market demand.
• Provide strategic and technical oversight to unblock high-priority deployments in challenging situations.
• Champion the voice of the field within internal EPD teams.

Ideal Background

• 10+ years of product leadership experience, including 4+ years managing Product Management teams.
• Experience in forward-deployed models or top-tier technical consulting/implementation.
• High technical IQ: comfort with APIs, data pipelines, SQL, and understanding how data quality affects model performance.
• Extreme ownership and systems thinking; ability to navigate complex stakeholder landscapes from engineers to C-suite executives.