Consultant Specialist - SRE

Join HSBC's Global Service Center as a Consultant Specialist - SRE. You'll contribute to the stability, scalability, and automation of cloud-based production environments, ensuring high-performing services.

Main Activities:

• Maintain and support production systems for high availability, reliability, and scalability.
• Implement SRE best practices, including monitoring, alerting, SLOs/SLIs, and incident response.
• Deploy, configure, and manage containerized applications using Docker and Kubernetes.
• Develop and configure CI/CD pipelines to streamline development and deployment processes.
• Automate repetitive tasks using scripting languages like Python, Bash, or Go.
• Collaborate with teams to address issues and drive improvements.
• Participate in on-call support rotation and incident resolution.
• Document procedures, configurations, and post-incident reviews.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related discipline.
• 3-5 years of hands-on experience in SRE, DevOps, or Production Support roles.
• Working knowledge of containerization technologies (Docker, Kubernetes, Istio, Helm) and cloud platforms (AWS, Azure, GCP).
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK).
• Familiarity with CI/CD tools like Jenkins, GitLab CI.
• Scripting/programming proficiency in Python, Bash, Go.
• Strong troubleshooting skills.

Preferred Qualifications:

• Experience with infrastructure-as-code tools (Terraform, Ansible).
• Exposure to microservices and distributed systems.
• Awareness of ITIL, incident/change management.
• Experience working in 24x7 or high-availability production environments.

Benefits: HSBC offers a comprehensive benefits package, including paid leave for various life events, a culture of well-being, balance, and care.