Description
Airbnb is seeking a Localization Manager, Canada to join their team. The successful candidate will be responsible for driving language strategy and fostering collaboration with internal stakeholders and external partners to create internationalized products that resonate with local audiences.
The Localization Manager will serve as the linguistic and cultural expert in collaborating with local teams to develop strategy to drive business growth, adapting and developing product and services that meet local needs.
Key responsibilities include:
- Partnering closely with Country Manager, Marketing Manager, Legal Counsel, Business Operations, Policy and Communications Manager to devise business strategies that align with Airbnb's goals in the Canadian market
- Providing linguistic and cultural expertise in developing strategy to drive international growth
- Identifying and understanding market expectations, crafting language strategies that offer users an authentic native experience in Canada
- Owning and driving localization of Product naming and Creative copies, engaging and representing local teams to build Airbnb's brand in international markets
- Initiating and driving conversations with central and local teams to influence product changes to support market needs
- Actively researching the needs of Airbnb international users in collaboration with Consumer Insights and Research team
- Understanding challenges in the localization process and leading localization quality improvement initiatives at the language and team level
- Taking ownership of the strategy to help achieve excellence in localization quality across all platforms
- Ensuring translation and QA vendors deliver high-quality service that aligns with Airbnb's standards
- Coordinating language feedback from both users and Airbnb employees
- Developing and maintaining linguistic and cultural standards and guidelines
- Supporting content copywriting for marketing initiatives
- Working with Localization Program Managers and Linguistic QA Managers to ensure top-quality products are shipped internationally
The ideal candidate will have:
- 8+ years in product localization with a proven track record of owning localization strategy in international launches and managing language quality and content localization
- Fluency in English and native knowledge of Canadian French
- Experience in building market strategies informed by thorough market research and data analysis
- Strong capability to collaborate across functions, driving partnerships, and initiatives forward
- Ability to show initiative and work independently, and drive initiatives at a strategic level
- Outstanding experience in project/program management, partner/stakeholder management, with experience working across cross-functional teams and time-zones
- Excellent ability to manage multiple and diverse stakeholders across businesses and leadership levels with excellent communication/presentation skills
- Track record of being a self-starter, self-motivated, and outcome-oriented individual who seeks ownership and accountability
- Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
- Must be able to prioritize and manage conflicting demands
The role is remote-eligible, and the successful candidate must live in a province where Airbnb Canada, Inc. has a registered entity.
The annual pay range for this role is $91,000 - $107,000 CAD.