Senior Solutions Architect

As a Senior Solutions Architect at Airtable, you will partner closely with our clients, Services team and Account teams to design and deliver transformative solutions. You will advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realise value from Airtable's platform quickly and efficiently.

Your responsibilities will include:

• Deeply understanding clients' business processes, requirements, and pain points; advising on best practices for integrating Airtable into their workflow.
• Advising customers on the creation and management of their data governance models from license administration through long-term solution maintenance.
• Developing solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements.
• Providing technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise.
• Managing project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications.
• Partnering with Airtable Engagement Managers to validate scope for professional services engagements.
• Partnering with other services and partner team members on larger engagements.
• Partnering with Product and Engineering to provide feedback from customer engagements on critical features and platform improvements.
• Mentoring Solution Architects and Delivery Consultants, sharing solution design frameworks and best practices.

To be successful in this role, you will need to have:

• 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms.
• 3-4 years of experience in a professional services or consulting role.
• Experienced in solution architecture, with a background in Airtable build (highly preferred), delivery, and project management is a must.
• At least Experimenter-level AI fluency, you’ve built or meaningfully automated a task using AI (e.g., via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs).
• Well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape.
• Ability to understand and customise messaging and consulting across verticals, use cases and geographies.
• Excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrations.
• Highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross-functional teams.
• Ability to adapt to new technologies and learn quickly; previous experience with Airtable is required.
• Customer focused mindset with a track record of driving adoption, satisfaction, and business outcomes.

In addition to the above, you will also have access to a range of benefits, including:

• In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)
• Competitive pension scheme, life insurance, paid leave and sick leave
• Complimentary mental health support via Modern Health
• Family planning support via Carrot (fertility, adoption, and surrogacy)
• Flexible and generous time off and sick time benefits
• Transportation & Commuter Benefits
• Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
• Supplemental reimbursement for Gender Affirmation procedures and services
• Legal services - access to online tools to legal forms