Renewals Specialist

Everlaw is seeking an experienced Renewals Specialist to begin building a contract renewal center of excellence. You’ll be the first hire in pursuit of a larger, specialized team, focusing on opportunity management efficiency.

You’ll partner with Customer Success Managers, Account Executives, Strategy and Operations, Legal and Finance experts to forecast, manage and close renewal opportunities productively and efficiently. You’ll own T-120 orchestration, renewal opportunity & quote administration, forecasting, and system hygiene across SFDC/QTC/Ironclad/Gainsight.

Getting started

• Our onboarding process integrates you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• You’ll spend meaningful time getting to know your direct reports and discovering what excites and challenges them.

In your role, you'll...

• Become a go-to expert on Quote-to-Cash systems, billing models, and internal tech stack (Salesforce, Gong, Ironclad, Gainsight).
• Own the end-to-end T-120 renewal motion, from creating and maintaining the renewal plan to tracking milestones and ensuring deals are executed on time.
• Drive operational close for renewals, shepherding agreements through Ironclad, confirming dates and terms, obtaining signatures, and managing slips or extensions.
• Improve renewal forecast accuracy and pipeline hygiene by owning key forecasting fields and participating in T-120 and weekly renewal forecast rhythms.
• Partner closely with AEs and CSMs to clarify quote ownership, dates, products, and amounts.
• Identify and implement process improvements across renewal operations to increase efficiency and elevate the customer experience.

About you

• At least 3 years of experience as a Renewals Specialist within a SaaS environment.
• Confident working autonomously as the first member of the Renewals Specialist team.
• Exceptional communicator with strong relationship-building skills.
• Deeply customer-centric and commercially minded.
• Authorized to work in the United States.

Benefits

• Annual base salary: $68,800 - $103,200.
• Total On-Target Earnings (OTE): $17,200 - $25,800.
• Equity program.
• 401(k) retirement plan with company matching.
• Health, dental, and vision.
• Flexible Spending Accounts.
• Paid parental leave and sick leave.
• Seventeen paid vacation days plus 11 federal holidays.
• Membership to Modern Health.
• Annual allocation for Learning & Development opportunities.
• Company-sponsored life and disability insurance.

Perks

• Work in Uptown Oakland, close to public transportation.
• Flexible work-from-home days on Tuesdays and Fridays.
• Monthly home internet reimbursement.
• Customizable desk setup.
• Snacks and beverages in the office.
• Company-wide out-of-the-box events and activities.