Data Center Engineering Operations Technician

The Data Center Engineering Operations Technicians (EOTs) at Amazon are frontline responders for hands-on electrical and mechanical operations and troubleshooting.

This role involves operating and maintaining mechanical, electrical, generator, and fire/life safety equipment within the data center, as well as troubleshooting facility equipment and rack-level events within internal SLAs.

Key responsibilities include:

• Operating and maintaining data center equipment
• Troubleshooting facility equipment and rack-level events
• Performing limited maintenance tasks such as filter changes, HVAC PMs, rack power installs, and rack PDU and ATS replacements
• Providing support to Data Center Operations technicians
• Conducting root cause analysis of equipment failures
• Ensuring adherence to all safety procedures
• Writing procedures
• Working rotating 12-hour shifts, including 3 and 4-day work weeks, days or nights
• Taking daily operational readings of mechanical and electrical equipment
• Utilizing internal CMMS to manage building workflows and spare part inventory
• Supervising contractors performing servicing or preventive maintenance
• Responding to off-hour emergency calls per on-call rotation
• Complying with all physical security procedures and policies
• Driving innovation while reducing operational costs in facilities

This position requires the selected candidate to be a US citizen with an active Top Secret security clearance with SCI eligibility and to obtain and maintain an active TS/SCI security clearance with polygraph after starting the role.