Description
We are looking for a Technical Product Manager to lead product-level outcomes and implement the Revenue Technology Engineering roadmap. This team supports our internal Field Employees ("Elasticians") through internal tooling, GenAI powered workflows, and support experiences. Your work will directly impact how Elasticians operate at a global scale.
You will partner with Support, Revenue Operations, program management, and IT to execute the vision, prioritize, and deliver lovable product features that balance innovation with operational excellence.
Responsibilities
- User Discovery: Interview internal users to uncover friction points and root causes, translating these insights into detailed functional requirements and clear feature initiatives tied to business outcomes.
- Cross-Functional Collaboration: Partner with Field, Engineering, and Revenue Operations to scope, plan, and launch "lovable" products.
- Outcome Driven: Define and build success metrics directly into the product design phase, using data to inform current execution and future strategy.
- Innovation: Identify and apply improvements to internal workflows and new feature sets, incorporating GenAI where appropriate.
- Efficiency & Adoption: Drive internal efficiency, high feature adoption, and operational cost reduction.
Requirements
- Technical Fluency: A strong technical background with the ability to discuss trade-offs with engineers.
- Functional Precision: Proven track record of refining high-level business requirements to granular, actionable technical specifications.
- Analytical Outlook: Professional experience using data to drive continuous improvement and track product-level success.
- Leadership & Ownership: Ability to operate with high autonomy and ownership in a fast-paced environment, leading cross-team projects to completion.
- Humble Attitude: A commitment to the success of the team and the company above all else.
Bonus Points
- Familiarity with SQL and platforms like Pendo, Amplitude, Fullstory, or Looker.
- Experience with Elastic Cloud, Elastic Stack, or similar cloud-based search and analytics platforms.
- Experience or willingness to work in a distributed, remote-first organization.
Benefits
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave