Trading Application Support Engineer

We are seeking a strong and enthusiastic Support Engineer to join our high-performing Fixed Income Trading Application Support Team.

The role is focused on Level 1+ support of Millennium's Rates, Credit, Mortgages, Commodities, and FX trading platforms, and monitoring systems.

Responsibilities

• Provide Level 1+ support for Fixed Income, Commodities, and FX Trading System users.
• Build up an understanding of various trading, trade processing, and risk reporting systems, including Front-end trading, Trade Capture, Risk and Pnl, Trade Repository, and Prime Brokerage clearing.
• Troubleshoot trade-related issues and train users on various platforms.
• Support Millennium's proprietary platform for electronic and algo trading, including testing, capturing requirements, and marketing and implementing algos with our PM teams.
• Monitor and support intra-day and EOD jobs, platform performance, enhance, and support of trade processing platform.

Qualifications

• 3-5 years front office trading support experience preferred.
• Knowledge and understanding of fixed income products (Rates, Credit, Futures, Derivatives), Commodities, and FX.
• Good team player who is able to prioritize competing demands in a fast-moving, high-pressure environment.
• Possesses a strong sense of urgency.
• Excellent written and oral communication skills.
• Detail-oriented, demonstrates thoroughness, and strong ownership of work.
• Quick thinker and problem solver, able to think on their feet and make informed decisions to resolve/mitigate issues.
• Experience with 3rd party trading systems (Bloomberg FIT/ALLQ/FXGO/CDX/IRS, Brokertec, Tradeweb, MarketAxess, Trading Technologies (TT), WebICE, CME Direct, etc.) is a plus.
• Experience with Bloomberg and/or Reuters is a plus.
• Interest in financial markets and news a plus.
• Unix shell experience a plus.