Account Manager Balearic Islands (all genders)

Job Title: Account Manager Balearic Islands

We are seeking an experienced Account Manager to join our team in Palma de Mallorca. As an Account Manager, you will be responsible for improving the performance of your accounts by analyzing existing data and developing a solution-oriented strategy.

Key Responsibilities:

• Analyze existing data to identify areas for improvement and develop a solution-oriented strategy to increase revenue
• Build strong relationships with key customers and actively support them in increasing revenues
• Serve as the main contact person for vacation rental owners in the Balearic Islands, advising them on how to use our product and utilizing negotiation and upselling skills
• Organize lead-generating and networking events (remote or in-person) to build a community of vacation rental owners
• Coordinate the going live of our vacation rentals and ensure a continuously high level of customer success-oriented service
• Interact with our product and content team to guarantee a smooth onboarding process

Requirements:

• Relevant job experience in account management, tourism, or other commercial roles
• Strong communication and negotiation skills, with the ability to remain friendly and calm in all situations
• Near-native Spanish skills and fluent English
• Customer-centric, problem-solving attitude
• Excitement about new technologies and the travel industry

What We Offer:

• Impact: Make a difference for hundreds of thousands of monthly users
• Growth: Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges
• Personal Development: Use your 2 extra study days to develop and grow
• Community: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team
• Flexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year
• Travel: Enjoy 23 vacation days + the possibility to take up to 10 unpaid vacation days with interesting discounts on our Holidu Homes

If you're excited about this opportunity, apply online on our career page! Your first travel contact will be Lena from HR.