Industry Manager II, Mid-Market UK/I

About the role

Pinterest is seeking an experienced Sales Manager, Mid-Market, to lead a high-performing team within a strategically important segment of our advertising business.

In this role, you will be responsible not only for frontline seller coaching, but also for driving team-level business performance, operating rigor, and talent development. You will translate broader segment priorities into clear execution plans and ensure your team consistently delivers against revenue and growth goals.

The ideal candidate is an experienced people manager with a proven track record of leading sales teams, developing talent, and driving consistent business performance. The ideal candidate brings strong management depth, operational discipline, and the ability to influence across cross-functional stakeholders.

They are able to elevate both individual seller performance and overall team effectiveness. The role requires strong experience engaging with customers directly and through agency partners.

Responsibilities

• Lead, coach, and develop a high-performing Mid-Market Sales team of Client Partners and Client Account Managers to consistently deliver against revenue, growth, and customer success goals.

• Own team-level business performance across revenue attainment, pipeline quality, forecast accuracy, seller productivity, and account health.

• Translate segment strategy and business priorities into clear team plans, operating rhythms, and measurable expectations, leveraging critical and analytical thinking with an entrepreneurial and proactive mindset.

• Drive high standards of sales execution through rigorous inspection of pipeline, account planning, opportunity strategy, forecast calls, and customer engagement.

• Provide differentiated coaching and performance management across the team, accelerating top performers and addressing gaps with clarity and consistency.

• Lead talent management efforts including hiring, onboarding, performance calibration, employee development, and succession planning.

• Identify trends, structural gaps, and growth opportunities using performance data, market insights, and customer feedback, and turn them into action plans.

• Partner with cross-functional stakeholders across Sales Strategy, Operations, Product, Marketing, and Measurement to improve advertiser outcomes and scale effective go-to-market execution.

• Serve as an escalation point for complex customer and business issues, helping navigate high-impact commercial decisions.

• Drive operational rigor through disciplined business reviews, inspection cadences, territory planning, and resource prioritization.

• Champion adoption of Pinterest’s full suite of advertising and measurement solutions, ensuring the team is positioning them in a strategic, customer-centered way.

• Contribute to the refinement of playbooks, processes, and best practices that improve consistency and effectiveness across the broader Mid-Market organization.

• Build and sustain an inclusive, high-performing team culture grounded in accountability, collaboration, and continuous improvement.

• Represent the voice of the customer internally and help inform broader go-to-market, support, and product feedback loops.

What we’re looking for

• Demonstrated success directly managing sales teams, including comprehensive experience in coaching, performance management, employee development, and hiring,

• A proven track record of consistently delivering against revenue and team growth goals.

• Proven ability to lead a team through business inspection rhythms such as forecasting, pipeline review, account planning, and performance reviews.

• Experience translating business strategy into clear team execution plans and measurable priorities.

• Strong operational and analytical skills, with the ability to diagnose performance trends, identify root causes, and drive improvement at the team level.

• Experience influencing cross-functional stakeholders to improve customer outcomes and business performance.

• Strong judgment and communication skills in managing complex client situations and internal escalations.

• Ability to lead effectively and adapt through ambiguity, change, and evolving business priorities.

• Commitment to building an inclusive, high-accountability, and high-performance team environment.

• AI Enthusiast: Demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations. Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality.

• Skilled at building lasting internal and external partnerships and collaborating effectively with stakeholders, supported by excellent written and verbal communication.

• Capacity to travel for client and internal meetings.

• Master’s degree in Digital Media, Business, Marketing, Sales, or related field, or equivalent experience.

Preferred qualifications:

• Experience managing Mid-Market, scaled, or growth-focused sales teams.

• Experience in performance marketing, brand advertising, or full-funnel platform sales.

• Experience with agency ecosystems and multi-stakeholder client environments.

• Experience with digital measurement solutions, attribution approaches, and advertiser performance metrics.

• Experience improving team processes, operating cadence, or go-to-market execution at scale.

• Experience with analyzing datasets and delivering actionable insights.

• Ability to effectively prioritize tasks and manage time, in high-pressure situations.

• Proven communication and presentation skills with proven success in influencing internal/external stakeholders.