Description
Shield AI is seeking a Sr Staff Technical Product Manager to define and drive the business and operational performance of sustainment across our UAS platforms and support systems. This role sits within the Aviation Sustainment team and owns the integration of sustainment operations, financial performance, logistics strategy, and fleet readiness outcomes to enable scalable, profitable product support.
You will operate at the intersection of sustainment, operations, business management, and program execution to ensure sustainment products and services are structured to maximize fleet availability, operational responsiveness, customer value, and long-term profitability. This role will help establish the framework for future Performance-Based Logistics (PBL) and global sustainment offerings by integrating maintenance performance, operational analytics, forecasting, supply chain strategy, and customer support into a cohesive sustainment business model.
Key responsibilities include:
- Defining and managing sustainment performance metrics across fleet readiness, maintenance burden, turnaround time, material consumption, and operating margin
- Driving sustainment business strategy and operational execution to improve profitability, forecast accuracy, and customer support performance
- Partnering across Aviation Support, Engineering, Supply Chain, Flight Operations, and Program Management to align sustainment execution with operational and financial objectives
- Establishing scalable sustainment business processes supporting future PBL, CLS, spares, repair, and global support offerings
- Developing forecasting models for sustainment demand, repair flow, material requirements, and fleet support capacity planning
- Driving data-informed decision making using maintenance, reliability, operational, and financial analytics
- Supporting sustainment proposal development, pricing strategies, Basis of Estimate (BOE) development, and customer engagements
- Identifying and driving improvements in sustainment cost structure, supply chain performance, and operational efficiency
- Developing executive-level reporting and dashboards providing visibility into sustainment health, risks, opportunities, and business performance
- Supporting transition from prototype support concepts to scalable operational sustainment models