Description
The Quality Assurance Manager is the central link between different departments of RB Operations as well as external entities. The QA Manager is responsible for establishing, implementing, and continuously improving the Quality Management System (QMS) at the Chilliwack facility.
Responsibilities:
QMS Development and Plant Startup
Lead the design, development, and implementation of the full QMS for the Chilliwack facility. Align processes with FSSC 22000, ISO 22000, HACCP & regulatory requirements. Develop foundational quality systems and champion the document management system. Develop, maintain, and update HACCP plans. Set up prerequisite programs (PRPs). Support plant commissioning, validation, and qualification activities. Ensure full audit readiness prior to initial certification audits. Lead risk assessments, hazard analysis, and critical control point (CCP) validation/verification.
Operational Quality Assurance
Lead the design and implementation of the GMP systems for the new premix production plant. Establish quality standards and controls for Raw materials, dosing processes, and finished goods. Develop processes for both solid premix and liquid premix production lines. Develop and oversee sampling, testing, and release procedures for product ON HOLD. Manage non-conformance processes, root cause analysis, and corrective/preventive actions (CAPA). Ensure calibration and validation of quality-related equipment and laboratory functions. Collaborate with procurement to ensure approved supplier compliance. Manage internal customer complaints, investigations, and corrective actions. Support internal customer audits and function as the primary quality representative for external stakeholders. Manage traceability systems including lot tracking, recall readiness, and mock recalls.
Document Management System Ownership
Own design, implementation, and governance of the document management system. Define document hierarchy, numbering, workflow, and naming standards. Ensure strict control of versioning, access, traceability, and archiving. Oversee development and approval of SOP’s & work instructions. Ensure point-of-use availability and control of documents. Monitor and interpret changing regulatory requirements.
Regulatory Compliance & Food Safety
Ensure compliance with all applicable local, provincial, and federal regulations related to quality management. Maintain records and documentation required for regulatory compliance and audits. Perform internal mock audits. Ensure full compliance with U.S. regulatory requirements, including FDA regulations. Lead development and implementation of Food Safety Plan. Maintain readiness for FDA inspections and third-party audits. Oversee compliance related to labelling and allergen declaration. Maintain compliance of sanitation and hygiene standards.
Requirements:
- 8–12+ years QA leadership in food / nutraceutical / premix manufacturing.
- Strong expertise in FSMA, GMP, HACCP, GFSI standards.
- Knowledge and experience in areas like food defense, food fraud, risk assessments.
- Experience in greenfield setup and QMS development.
- Experience with solid & liquid processing environments.
- Knowledge of food industry standards.
- Strong quality systems knowledge and execution capability.
- Proven experience in managing QA/QC teams and copackers.
- Strong knowledge of quality systems.
- Excellent project management skills.
- Degree in Food Science / Food Technology or Chemical Engineering.
- Certified in HACCP / Preventive Controls Qualified Individual (PCQI).
- Certification in FSMA / HARPC compliance.
- Auditor certification for FSSC 22000 / ISO 22000 / ISO 9001.
- Training in Good Manufacturing Practices (GMP).
- Certification or training in Document Management Systems / Quality Systems.
- Valid Class 5 Driver’s license.
Benefits:
- Travel 0-10%
- Permanent
- Benefits eligible