Senior Network Engineer

Join Twilio as a Senior Network Engineer, working remotely from India. You'll be part of the Identity and Network Trust team, responsible for building, operating, and maintaining the global corporate network infrastructure, VPN, ZTNA, and connectivity to cloud-based systems.

Responsibilities:

• Build, operate, and support the global Twilio IT network infrastructure.
• Monitor network performance, availability, utilization, throughput, and latency, providing measurable metrics to the IT leadership team.
• Collaborate with stakeholder teams to determine current and future network needs.
• Prioritize projects and work based on business priorities using the Scale Agile Framework (SAFe).
• Develop methods and tools to test and implement new LAN/WAN systems.
• Analyze the current network structure and collaborate on making the network more efficient, scalable, and sustainable.
• Respond to incidents, engage in network troubleshooting activities, and resolve network issues.
• Create and maintain documentation for network design, IT network standards, and processes.

Requirements:

• 7+ years of experience with building campus and/or data center network infrastructure, AWS cloud services, and networking.
• 5+ years of experience with Cisco LAN/WAN/Wifi and Palo Alto Networks firewalls.
• 3+ years of experience with AWS cloud services and networking.
• Advanced knowledge of IEEE 802 standards and core IETF networking protocols.
• Hands-on knowledge of network monitoring.
• Knowledge of network security to implement security policy for compliance.
• Proficient skill in Windows, Mac, Linux client networking.
• Experience in troubleshooting network problems at different OSI model layers.
• University degree in computer science or equivalent experience.
• Excellent written and verbal communication skills.

Location: Remote - India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Travel: Approximately 15% travel anticipated.

Benefits: Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and more.