Professional Services Engineer

We're looking for a Professional Services Engineer to join our team in Athens. As a Professional Services Engineer, you'll work directly with enterprise clients to deliver custom technical solutions that help them get the most out of Workable. This is a technical, customer-facing role that requires strong written and verbal communication skills, as well as the ability to explain technical concepts to non-technical audiences clearly and confidently.

Responsibilities:

• Build and deploy custom integrations tailored to client needs, from requirements gathering through to production
• Execute data migrations, ensuring the secure and accurate transfer of legacy data into Workable
• Develop SQL-based custom reports and data visualisations for clients
• Configure complex, customised feature sets within customer accounts
• Build and maintain internal tooling, including requirement gathering and technical design documentation

Client & Project Collaboration:

• Work hand-in-hand with Implementation Managers to ensure smooth client onboarding from sale to go-live
• Define technical milestones within the broader project plan and give accurate delivery timelines
• Identify potential technical blockers early and propose practical workarounds
• Join client calls to translate technical processes into clear business outcomes
• Document all custom configurations so IMs can support clients post-implementation

Cross-Team Support:

• Act as a technical subject matter expert for Sales and Implementation teams
• Provide API consultation and answer technical questions for non-technical colleagues
• Work with Tech Leads to test and deploy custom solutions to internal standards

Requirements:

• 1–3 years of software engineering experience, preferably in Python
• Solid SQL skills and experience working with databases
• A BSc in Computer Science or equivalent
• Strong written and verbal communication skills
• The ability to explain technical concepts to non-technical audiences clearly and confidently

Nice to have:

• Experience with AWS (Redshift, S3, EC2, Lambda)
• Familiarity with the full SDLC
• Experience with Kubernetes
• Ruby or Ruby on Rails

Benefits:

• Comprehensive Health Coverage
• Competitive Compensation
• Flexible Work Model
• Top-Tier Tools
• Stay Connected
• Delicious Perks