Marketing Events & Partner Success Intern (Fintech)

Joining Razer will place you on a global mission to revolutionize the way the world games. As a Marketing Events & Partner Success (Fintech) - Intern, you'll support end-to-end event planning and execution from conceptualization to on-site coordination. You'll assist with onboarding roles, assist partners, merchants, and vendors on their onboarding accounts.

Job Scope

Event Planning & Execution

• Support end-to-end event planning, from conceptualization to execution and post-event evaluation.
• Assist in on-site event coordination to ensure smooth and successful delivery.
• Coordinate logistics, timelines, and resources with internal teams and external partners.
• Prepare post-event reports, insights, and performance summaries.

Event Marketing & Promotion

• Assist in promoting events through multiple channels, including social media platforms and email campaigns.
• Collaborate with internal teams on marketing content and campaign execution.
• Act as the point of contact for pre-event and post-event social media coordination, including content scheduling and uploads.

Business & Event Knowledge

• Develop a strong understanding of Fiuu's event portfolio, including corporate, social, and cultural events.
• Identify and address the unique requirements and objectives of each event type.

Client Communication & Relationship Management

• Build and maintain strong relationships with merchants, clients, and partners.
• Act as a key point of contact to ensure client needs and expectations are met.
• Deliver clear, timely, and professional communication throughout the event lifecycle.

Vendor & Partner Coordination

• Serve as the primary liaison for event vendors and partners.
• Coordinate vendor requirements and ensure deliverables are met on time.
• Address inquiries or issues promptly and maintain effective communication with all stakeholders.

Merchant Onboarding & Operations

• Manage the end-to-end merchant onboarding lifecycle, including document collection, verification, and processing.
• Collaborate with Sales, Compliance, and IT teams to ensure a smooth onboarding experience.
• Coordinate onboarding requirements with partners and vendors where applicable.
• Maintain accurate and up-to-date records of merchant documentation, agreements, and submissions.
• Ensure compliance with company policies and regulatory standards.

Additional Responsibilities

• Support operational requests, including MRP, PF, and merchant-related activities.
• Assist in process improvements to enhance operational efficiency and client experience.

Learning Objectives

• Gain hands-on experience in event planning, logistics, and on-site operations.
• Develop skills in managing client relationships and coordinating with vendors.
• Understand event marketing, budget tracking, and promotional strategies.
• Enhance teamwork, adaptability, and problem-solving abilities.
• Learn to evaluate event success through feedback and performance metrics.
• Acquire foundational knowledge of the payment industry and its operations.
• Adapt to and utilize AI tools and digital platforms effectively.