Adoption Strategist - India

ElevenLabs is seeking an Adoption Strategist to work remotely in India. The role involves driving adoption of core use cases and identifying new ones for corporate and midmarket customers. The ideal candidate will be genuinely technical, deep in product expertise, and able to build scalable implementation and enablement processes.

Responsibilities:

• Drive strong adoption by building and delivering scalable implementation and enablement processes
• Develop deep product expertise across the ElevenLabs platform
• Proactively audit customer agents' prompts, configurations, and feature setup to identify gaps
• Track and drive key leading and lagging adoption metrics
• Partner with Account Management and CX to deliver targeted adoption and enablement campaigns
• Engage with external implementation partners and internal teams to unify adoption strategy

Requirements:

• 6+ years in implementation, solutions consulting/engineering, technical account management, or similar
• Experience with voice AI, TTS, conversational AI, or developer-facing products
• A track record of building adoption-focused programs
• Strong analytical skills and ability to think in systems
• Comfortable driving cross-functional outcomes without direct authority
• Experience managing a high-volume book of business at scale
• Fluency in English is essential

Benefits:

• Innovative culture
• Growth paths
• Learning & development support
• Social travel stipend
• Annual company offsite
• Co-working stipend