Integration Engineer (Client facing), Professional Services

Job Overview

As an Integration Engineer on Stripe's Professional Services team, you'll work on high-visibility projects, providing technical expertise to help enterprises integrate with Stripe.

Responsibilities

• Plan and execute integration engineering projects end-to-end, from architecture to code implementation.
• Serve as primary technical point of contact for large users and partners, resolving integration issues and owning escalations.
• Lead strategic technical conversations, explaining how Stripe works and managing user expectations.
• Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes.
• Work closely with Product and Engineering to surface potential enhancements and new features.
• Provide deep technical support and debugging, inspecting the Stripe codebase and building proof-of-concept integrations.
• Lead hands-on keyboard implementations, providing feedback on coding practices and software architecture.
• Review and optimise existing user integrations, recommending improvements to performance, reliability, and efficiency.
• Build tools and analytics to support user business reviews and operational needs.
• Develop reusable processes and shared knowledge for the Professional Services team.

Requirements

• 4+ years of experience in software engineering or integration engineering.
• Proficiency in languages like Go, Java, C/C++.
• Strong generalist technical background, including SQL and data structures.
• Understanding of the payments domain and API security principles.
• Ability to lead technical conversations and explain complex concepts clearly.
• User-first mindset with ability to map business requirements to technical solutions.

Preferred Qualifications

• Experience in customer-facing technical roles like solutions engineering or technical consulting.
• Experience mentoring engineers or guiding technical teams.
• Demonstrated ability to apply structured methodologies.
• Strong technical writing skills.
• Track record of resolving ambiguous technical problems.