Senior Product Manager, Cloudflare WAN

We are looking for an experienced, empathetic, and highly technical Senior Product Manager to join our Network Services team. The Cloudflare WAN PM will be entrepreneurial-minded and thrive in a fast-paced and goal-driven environment. They will have outstanding communication and collaboration skills and will be able to work with a diverse group, get consensus, and drive the product forward.

The ideal candidate will have several years of experience working with enterprise, NaaS, or security technologies. They will have a passion for building NaaS products and want to solve the problems of performance, security, and reliability of the Internet.

Role Responsibilities:

• Owning the product vision for your area. Ensure that it aligns with the overall product and company vision.
• Representing the customer. Be the champion and voice of customers. Build meaningful, personal customer relationships. Bring the customer's voice into the creation process.
• Managing the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
• Authoring use cases and prioritizing requirements. Translate market observations and customer feedback into a prioritized product backlog.
• Collaborating across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and other stakeholders. A collaborative attitude is essential to the job.
• Measuring success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.

Must-Have Skills:

• 5-10 years working as a Product Manager or Technical Product Manager shipping enterprise class software, or relevant experience
• Strong technical understanding of L3-L7 networking including routing protocols, common network architectures and secure connectivity within cloud environments (AWS, Azure, GCP)
• Experience working alongside multiple disciplines (ex. Design, engineering, support, sales) and decision makers to ship software
• Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
• Ability to work with common software and networking tools like Postman or curl to interact with RESTful Web APIs, Terraform for automated provisioning of cloud networking resources
• Experience with up-to-date AI tools (agents and IDEs) for vibecoding and prototyping

Nice-to-Have Skills:

• Experience with modern SASE or SSE solutions (either building or implementing)
• Experience with large-scale distributed systems and cloud-native architectures
• Active participation in industry conferences, publications, or open-source projects related to networking or security