Description
The Systems Administrator is responsible for supporting, securing, and optimizing enterprise IT operations. This includes end-user system support, infrastructure maintenance, IT asset lifecycle management, and leadership of junior team members.
Responsibilities:
- Provide hands-on desktop, server, and systems administration support for Windows and Linux environments.
- Install, configure, and troubleshoot hardware and software issues across end-user devices and server systems.
- Administer user accounts, access control, and group policies using Active Directory and Azure AD.
- Manage IT assets throughout their lifecycle: procurement, deployment, support, and decommissioning.
- Ensure proper inventory control, software licensing compliance, and asset tracking using IT asset management tools.
- Generate reports on hardware/software usage, compliance, and asset depreciation for internal and audit needs.
- Lead and mentor junior administrators and support staff; contribute to technical documentation and team training.
- Participate in on-call rotation and perform maintenance activities outside business hours as required.
- Collaborate with infrastructure, network, and security teams to support enterprise IT operations and incident response.
Requirements:
- 3+ years of experience in systems administration or enterprise desktop support roles.
- Strong proficiency in Windows and Linux operating systems.
- Experience with Active Directory, Azure AD, and identity/access management tools.
- Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and endpoint security practices.
- Familiarity with IT asset management platforms (e.g., SNIPE, JSM, JIRA).
- Ability to participate in an on-call rotation and off-hours maintenance windows.
- Strong documentation, troubleshooting, and customer service skills.
- Excellent communication and collaboration across technical and non-technical teams.
Preferred Qualifications:
- 5+ years of IT experience, with at least 2 years in a senior or mentoring capacity.
- Experience with Microsoft Endpoint Manager (Intune), JAMF, and scripting in PowerShell.
- Working knowledge of ITIL practices related to change, incident, and asset management.
- Previous experience in asset lifecycle planning and procurement strategy.
- Experience supporting remote and hybrid work environments.
- Industry certifications (e.g., CompTIA, Microsoft, ITIL, Cisco) are a plus.
Additional Information:
- Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity
- Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://jobs.lever.co/shieldai/a35b0a46-bcd5-486d-b9b1-41ae1548ca8b