TRAM Trainer - EMEA

We are seeking an experienced indirect tax professional to train and continuously improve TRAM, our AI-driven tax engine. You will be the human check on the machine , reviewing TRAM's determinations and monitoring results at speed and volume, catching errors before they reach customers, and feeding structured findings back into the system so it gets smarter over time.

Responsibilities:

• Review and validate TRAM-generated determinations at high volume, with speed and precision
• Flag errors, edge cases, and recurring patterns, and translate them into clear, actionable feedback for TRAM to learn from
• Serve as the internal subject matter expert across indirect taxes (sales tax, VAT, GST)
• Conduct tax research when a determination needs deeper investigation or a judgment call
• Contribute to taxonomy design and definitions

Requirements:

• 4+ years of experience in indirect taxation (sales tax, VAT, and/or GST)
• Strong understanding of indirect tax systems in the US and/or internationally, with willingness to expand into whichever you know less
• Proven ability to work quickly and accurately through high volumes of tax content without sacrificing attention to detail
• Global mindset - Sphere was never built as a US-centric product; we think internationally, and we want people who join us to do the same
• High attention to detail - one of our key values is ‘Sweating the details’ and it is essential in our business
• Strong communication skills - we work at an extremely fast pace and so clear, concise communication is essential
• Multitasking capabilities - a lot will be thrown at you and you’ll need to manage your time wisely
• Fluency in another widely spoken language, such as Spanish, French, Arabic, Portuguese, etc.

Nice to Have:

• Hands-on experience with tax automation or compliance platforms