Description
Join the team as Twilio's next Software Engineer.
This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions.
As a Software Engineer on this team, you will participate in all phases of the software development life cycle, including requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments, and on-call support.
In this role, you'll:
- Design and implement real-time services with high throughput and low latency requirements, verify, deploy, and operationalize them
- Work closely with stakeholders to understand customer needs and devise and deliver simple, robust, and scalable solutions
- Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects, and cross-functional teams
- Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
- Figure out novel ways of solving customer problems for the Voice channel
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
We are always looking for people who will bring something new to the table!
- Required:
+ Minimum 2+ years of hands-on experience in a large-scale, distributed applications environment on JVM-based technologies + Experience building RESTful services, API design, and event-driven architectures (Kafka, SQS) + Understanding of CI/CD pipelines + Hands-on experience with cloud infrastructures such as AWS, GCP, OpenStack, or Azure + Excellent written communication skills + Essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance) + Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability + Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents + Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples + Bachelor's degree in Computer Science or a related engineering field + Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems + Able to work well in a team setting and both highly motivated and motivating
- Desired:
+ Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana) + Can demonstrate how you effectively use AI to deliver value efficiently + Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies + Hands-on experience scaling production backend systems, with the proven ability to design and develop horizontally scalable, resilient, and performing-under-load systems + Knowledge and experience working with SIP protocol + Knowledge and experience working with Stir/Shaken protocol
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.