Description
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
Responsibilities
- Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
- Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach
- Provide timely and accurate forecasts and clear visibility on revenue performance
- Maintain up-to-date knowledge of our evolving products and processes
- Create your own demonstrations, tailored to client needs
- Engage in team development and mentoring
- Represent the voice of the customer to cross-functional partners, including Marketing and Product
- Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
Requirements
- 5+ years experience as an Account Executive
- 3+ years of SaaS experience selling similar products
- Strong sales instincts and track record hitting and exceeding quota
- Exceptional written and verbal communication
- Fluent German (Business Level)
- Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
- Ability to close net new business in a competitive landscape
- Exhibits a growth mindset, intellectual curiosity, and ambition
Benefits
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.